A recent survey by an association of professional services firms found that 65 percent of its members were dissatisfied with the system of measurement and accountability for results that their organizations used.
How is your firm doing at honoring its plans and commitments? What percent of your associates fully achieve their stated goals?
We work with leaders of growing professional services firms to help them implement simple yet effective scorecards and other tools that make accountability part of their culture. Our approach ensures that:
- Each member of your team understands and is committed to your firm’s goals.
- Has a written action plan for the desired results for his or her job;
- Has a clear process for reviewing, communicating and delivering results.
- Can track the rate of success in moving a qualified lead to a new client.
When it’s a question of increasing the accountability of everyone in your firm, Congruence has the tools and experience to help you take your team to a new level of success. Contact us today.